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Cross-Servicing
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Contact Us

Many questions about the Cross-Servicing program can be answered through the resources on our website listed below. If you still have questions, please use the contact information provided on this page.

Contact information for debtors:

For questions about a debt referred to Fiscal Service's Cross-Servicing program for collection, please contact the Cross Servicing Call Center between 7:30am – 5:30pm (Central Time), Monday to Friday. English and Spanish-speaking agents are available.

You can send written correspondence to:

  • U.S. Department of the Treasury
    P.O. Box 830794
    Birmingham, AL, 35283-0794
    Fax: (855) 292-9700

For questions about a wage garnishment being conducted through the Cross-Servicing program, contact:

For third-party authorizations:

If you want to correspond with Fiscal Service on behalf of a debtor, you must have authorization, such as a power of attorney or a completed authorization form.

Contact information for employers:

For questions about wage garnishment:

Contact information for federal agencies:

For more information about Cross-Servicing and the Cross-Servicing Debt Collection System, including help with referrals, Agency Profile Form updates, and report questions, federal agency personnel may contact the Cross-Servicing Agency Liaisons between 7:00 AM – 4:00PM Central Time (CT) Monday – Thursday and 7:00 AM – 3:00PM CT on Friday:

Agencies can submit a support request or question to our debt management agency liaisons.

For information about wage garnishment:

Last modified 09/05/24