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OTCnet

Emergency Procedures

Emergency Response Plan

Due to the emergency situation in your area, the Bureau of the Fiscal Service requires that you carry out the following instructions immediately.

TGA Depositaries

Please notify the OTCnet Deployment Team at:
(703) 377-5586
Email: FiscalService.OTCDeployment@citi.com

Information for Federal Entities

If you are unable to make a deposit with your local designated depositary, please contact the OTCnet Customer Service Team

Notify the customer service representative that your designated TGA depositary is unavailable, and you will be instructed on how to use the Contingency Mail-In-TGA(CMITGA) program to make your deposits.

Contingency Mail-In Treasury General Account Program

The Contingency Mail-In Treasury General Account (CMITGA) Program was developed to provide federal entities a contingency solution to their standard OTCnet deposit reporting process.

This contingency can be used in the event a federal entity designated financial institution is unable to accept deposits for any reason, not limited to the following:

  • not open for business
  • delayed in opening
  • limited hours of operation
  • affected by environmental limitations, which prevent the physical delivery of the federal deposits

Federal entities are required to notify the Fiscal Service (FS) prior to the use of the program. Contact the OTCnet Customer Service Team at 1-866-945-7920 and notify the customer service representative that your entity intends to use the CMITGA program. Also, when temporarily switching to the CMITGA process, the affected federal entity should e-mail their location name, address and ALC to govtlbxcustsvc@usbank.com.

This notification will ensure that the federal entities are properly setup in the OTCnet application prior to mailing deposits to U.S. Bank for contingency purposes.

U.S. Bank is the financial institution that will provide depository services for the CMITGA Program. Once U.S. Bank receives a mailed in deposit from the federal entity, U.S. Bank agents will confirm the deposit.

Please follow the procedures below to ensure that all deposits are processed timely and accurately.

  1. Call the OTCnet Customer Service Team notifying the customer service representative of your agency's plan to use the CMITGA program at 1-866-945-7920.
  2. If the OTCnet Customer Service Team instructs your agency to mail the deposit to U.S. Bank using the CMITGA program, follow the mailing instructions below:

    Mail the OTCnet deposit ticket and funds to U.S. Bank using the U.S. Postal Service only

    1. Make a photocopy of all checks to be deposited to maintain for your records
    2. Mail funds and OTCnet Deposit Ticket to:
      U.S. Bank
      Las Vegas Cash Vault Mail-In TGA
      P.O. Box 98999
      Las Vegas, NV 89193-8999

      Or

      U.S. Bank
      Cleveland Cash Vault Mail-In TGA
      P.O. Box 89455
      Cleveland, OH 44101
  3. Ensure deposits are mailed registered mail with delivery confirmation option
  4. Purchase insurance for the full value of the deposit from the Post Office
  5. Do not mail more than $25,000 of total cash and negotiable instruments in one package. The United States Postal Service has a $25,000 maximum replacement value threshold per package
  6. If a deposit is not received by U.S. Bank, the agency point of contact will be able to track packages using the Track and Confirm tool on https://usps.com
  7. If the U.S. Postal Service is not available to mail deposits the FEDEX or UPS mailing services can be used to deliver deposits to U.S. Bank. However, NO CASH can be mailed using the FEDEX or UPS delivery method.

    1. Make a photocopy of all checks to be deposited to maintain for your records
    2. Send funds (checks) and OTCnet Deposit Ticket to:
      U.S. Bank
      Las Vegas Cash Vault Mail-In TGA
      LM-NV-LVCS
      823lot Road Suite F
      Las Vegas, NV 89119
  8. If you have any questions or concerns related to deposits mailed to U.S. Bank, contact U.S. Bank Customer Service at 314-425-1818 or govtlbxcustsvc@usbank.com
  9. If you have any questions or concerns about these procedures, contact the Customer Support Team at:
    (866) 945-7920, option 2
    Email: FiscalService.OTCChannel@citi.com

Last modified 10/30/24