OTCnet News and Updates
Upcoming OTCnet Application Migration
The OTCnet application will be migrating to the Fiscal Service Azure Cloud environment. Users will not experience any noticeable difference in the application interface or workflows. The downtime to finish this migration will occur from Friday, February 27, 2026, to Sunday, March 1, 2026. Further details about the outage will be communicated to all users ahead of the migration.
NEW OTCnet Refresher Webinar Series
Join us for OTCnet 2026 Spring Refresher Webinars that will include training tips and how-to-instructions to help improve your performance in the OTCnet application. You will be given an opportunity to ask live questions, get expert advice, and identify resources to help you navigate your tasks more efficiently.- Setting Up OTCnet (Tuesday, March 24, 2026, 1:30 PM ET)
This session will include instructions on how to get started with OTCnet. You will learn how to download and set up the OTCnet Local Bridge (OLB), configure the firmware needed, and analyze training resources to help perform relevant tasks. We highly encourage all Check and Card Processing users, especially those first using OTCnet, to attend this webinar. - Managing Users in OTCnet (Tuesday, April 21, 2026, 1:30 PM ET)
This session will focus on OTCnet user management. We will review the needed steps on how to authenticate and create new users in OTCnet and how to provision, modify, and remove user roles and endpoints. We highly encourage Primary/Local Security Administrators (PLSA/LSAs) and Accounting Specialists to attend this webinar and learn about best practices in user management. - OTCnet Deposit Processing Overview (Tuesday, May 12, 2026, 1:30 PM ET)
This session will review the Deposit Processing user roles and common workflows in the OTCnet application. We will walk through how to do tasks such as creating, modifying, confirming or rejecting a deposit and searching for a deposit and creating a credit/debit adjustment for a deposit. We highly encourage all Deposit Processing roles (for example. Deposit Preparer/Confirmer) to attend this webinar.
Submit Your Suggestions for the OTCnet Application
Did you know that you can suggest application enhancements for OTCnet? Your feedback helps to shape the direction and priorities at OTCnet. Complete and submit the Enhancement Request form to FiscalService.OTCChannel@citi.com. Learn about how your request is considered and processed in the Enhancement Request Procedures.
OTCnet Training
The OTCnet Training Site offers User Guides, step-by-step Printable Job Aids, and training tutorials for key OTCnet user roles to help agencies, financial institutions (FIs), and the Federal Reserve Bank (FRB) with a wide range of topics and user tasks. The Training Resources website offers user-friendly guidance for onboarding, updates, and current training offerings.